Terms of Use

Terms of Use – Sri Raghavendra Vet & Pet Mart


Welcome to Sri Raghavendra Vet & Pet Mart. By using our website https://sriraghavendrapetmart.com, creating an account, or making a purchase online or at our stores, you agree to the terms listed below. Please read them carefully before placing an order.

1. Eligibility

Only individuals who are 18 years or older may shop online through our website. If you are under 18, a parent or guardian must complete the purchase on your behalf.

2. Products & Services

  • We sell pet food, medicines, accessories, and other essentials for dogs, cats, birds, fish, and other pets.

  • All products are meant for pet use only.

  • Prices, availability, and offers may change without notice.

3. Orders & Payments

  • Customers must provide correct and complete details (name, contact number, address) when placing orders.

  • Online payments are processed securely through trusted third-party gateways. Payment details are not stored on our website.

  • Orders are confirmed only after successful payment.

4. Shipping & Delivery

    • Delivery time may vary depending on stock and your location.

    • We aim to deliver on time, but delays may occur due to courier or external reasons.

    • Any delivery charges will be displayed at checkout.

5. Returns & Refunds

  • Pet food and medicines cannot be returned or exchanged due to hygiene and safety reasons.

  • Accessories and non-food items may be eligible for return or exchange if found damaged or defective at the time of delivery.

  • Approved refunds will be processed to your original payment method within 7–10 working days.

6. Limitation of Responsibility

  • Products are sold in good faith and as described.

  • Customers are responsible for checking suitability for their pets. Always consult a veterinarian before trying new food or medicines.

  • Our responsibility is limited to the value of the purchased product.

7. Intellectual Property

  • All content on this website, including text, images, designs, and logos, belongs to Sri Raghavendra Vet & Pet Mart. It may not be copied or used without written permission.

8. Changes to Terms

  • We may update these Terms of Use at any time. The updated version will always be available on this page. By continuing to use our services, you accept the updated terms.